Terms & Conditions in short

Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

Personal Information

All personal information you provide us with or that we obtain will be handled by Charmtrolls Design as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to Charmtrolls Design and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Charmtrolls Design to delete or correct the information held about you. By accepting the conditions, you agree to the above.


All products remain Charmtrolls Design's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. 

All transfers conducted through Charmtrolls Design are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made. Payments through PayPal will be to Harpa Sif Eyjólfsdóttir (owner of Charmtrolls Design).

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Additional Information

Charmtrolls Design reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Charmtrolls Design has the right to cancel the order and refund any amount paid in the best way. Charmtrolls Design shall also notify the customer of equivalent replacement products if available.

All enquiries: charmtrolls@gmail.com